Frequently asked questions

Who is WinMac4Travel?


WinMac4Travel is a full service professional independent travel agency established October 2015; owned and operated by Wineice McClendon. WinMac4Travel is based in Decatur, GA; howevver, we service clients across the nation. WinMac4Travel specializes in large group travel (including organizations and non-profits); focusing on all-inclusive resorts. WinMac4Travel will also assist you with amily travel, special get-a-ways, cruises and individual travel planning. WinMac4Travel offers customized packages world-wide to accommodate your wants, needs, and price point. WinMac4Travel also hosts groups trips organized by WinMac4Travel.




How Do I Use WinMac4Travel's Services?


Working with WinMac4Travel is very simple. Follow these simple easy steps to get started: Step 1: Complete the online Travel Quote Request Form Step 2: Set up an appointment to discuss your quote request and exepctations Step 3: Submit the Booking Administratin Fee Form and/or Exclusive Service Agreement (if applicable) Step 4: Your request will be reserached and a customized quote will be submitted to you. Step 5: Upon reciept and approval of your quote, complete and submit the Trip Details Confirmation Form Step 6: Submit initial deposit and/or Full Payment




What is the booking Administration Fee?


We require a Booking Administration Fee because we are a professional service provider and like most professional service providers, we must charge a fee to remain in business. The planning process is the most important step. It takes time to create a memorable, peace of mind experience. I have been educated in my field and must charge for my expertise. I will invest my time, knowledge and experience to design a vacation experience especially for you. Most of my clients will agree that a service fee is a small price to pay to ensure that their travel is personalized and booked by an experienced & knowledgeable travel consultant.




Are Payment Plans Available?


Absolutely!! When you book your travel 6 months or more in advance, WinMac4Travel will create a deposit and payment schedule to ensure your vacation is paid in full 60 days prior to departure. Full details are provided witht he travel quote.




Do I Need a Passport for Travel and Why?


Yes, you need a passport for all International Travel. A U.S. Passport is required for all US citizens traveling outside the contiguous United States. The passport must be vaild for at least 6 months after the return date. Non US citizens are required to contact the consulate for the country they are visiting to determine entry requirements. It is the responsibility off the traveler to verify and obtain all necessary documentation needed for your trip. Furthermore, minors traveling without both the legal parents and/or guardians need to travel with a notarized letter of consent.




Why Should I Hire a Travel Professional?


There are multiple benefits to using a travel professional. These are the Top 3 : More value for your money: a travel professional is trained to know how to combine locations and experiences for the best value to maximize your price point; plus travel professionals recieve special "travel agent only" discounts and offers from vendors which means more saving for the client!!! Troubleshooting: Your flight may get cancelled, your itinerary may change unexpectedly, and/or nature decides to put on a spectaular show; a travel professional has the contacts to call to resolve the issue(s) as well as using vendors that offer 24/7 Emergency Support to offer assistance. Travel Style: a travel professional is privy to little things that make a big impact; for example - special meal requests to celebrate, better seats and upgrades and sharing those destination hidden gems. A travel professional listens, understands, and suggest things your browser doesn't such as "the fine print", travel protection insurance and travel documentation preparation.





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